Human-centered design, or user-centered design is a creative approach to problem-solving. The core tenet of the process is derived from the ideology of design thinking — if one understands the people one is trying to reach and then proceeds to design from their perspective, the solutions arrived at are not only unexpected, but also embraced by their end-users. The process starts with people and ends with solutions that are tailored to meet their needs.
Part of course:
What is Human-Centered Design?