You want the reader to care about your characters — if they don’t, then there’s no emotional involvement. But at the same time, I want my characters to be nuanced, to be gray, to be human beings. I think human beings are all nuanced. There’s this tendency to want to make people into heroes and villains. And I think there are villains in real life and there are heroes in real life. But even the greatest heroes have flaws and do bad things, and even the greatest heroes are capable of love and pain and occasionally have moments where you can feel sympathetic for them. As much as I love science fiction and fantasy and imaginative stuff, you always have to go back to real life as your touchstone and say, What is the truth?