Part of course:
What does usability mean in web design?
- What is usability?
- Krug's first law of usability: Don't make me think
- How we really use the web: by scanning, satisficing and muddling through
- Billboard Design 101, or, how to design for scanning, not reading
- Krug's second law of usability: Users like mindless choices
- Krug's third law of usability: Omit needless words