Heuristic analysis is an extremely useful usability inspection method, but we need to find the best time and place to use it in the design process. UX has many methods, techniques and tools, but if we don’t know exactly how to use them the ROI (benefit) will be negative. We need to clarify the 3 most important usability inspection methods and understand the relationships between them. Then you can make an informed decision as to which method is right for your design process.
Heuristic analysis in UX
Heuristic analysis is a technique used in the User Experience design process to test usability. It gives you a comprehensive status of the UI’s usability. 3–5 usability experts will review the product and compare it against pre-defined principles (the heuristics). From this, we can highlight any usability issues before user testing. Which is great, as it will cut down on obvious errors and improve the testing process.
In the age of AI and “Human Centered Machine Learning”, it’s essential that we understand the needs and behavior of our users. This is doubly true as a UX designer. In order to create work that better serves the needs of our users, it’s important to understand some basic psychological principles. Which is why I want to share with you Gestalt theory. With this toolkit under our belt, we can consciously design user experiences that truly fit the users.
Introduction of Gestalt psychology
Gestalt theory was founded by Max Wertheimer at early 20th century. This psychological philosophy addresses with perception, perceptual experiences, and related patterns of stimulation. The motto of the gestalt philosophy is:
“The whole is other than the sum of the parts.” — Kurt Koffka
When human perception meets with complex elements, w...